Reference

Our Terms Shape Your Account

When you open an account with jarijitu, you're agreeing to a straightforward set of rules that protect both you and the platform.

Account SecurityPayment RulesWithdrawal Verification
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jarijitu Our Terms Shape Your Account
REACH US ANYTIME

How to Contact Us About These Terms

Team online

Live Chat

Available 24 hours on the jarijitu lobby. Drop a message about account rules, payment holds, or dispute questions and a team member responds within 30 minutes.

Email Support

Send detailed questions to [email protected]. We reply within 24 hours, Monday through Sunday. Include your account number and a description of your concern.

Account Settings

Visit Settings > Account > Manage Terms inside the lobby to view your current agreement status, requested changes, or account closure options.

YOUR RIGHTS PROTECTED

How We Safeguard Your Data and Account

Data Handling

Your deposit history, withdrawal records, and account activity are stored securely and never shared with third parties without your written consent. We retain transaction logs for 24 months.

Account Access

You own your account. Request a full copy of your data, transaction history, or account closure at any time through the Settings menu or by emailing [email protected].

Withdrawal Verification

Every withdrawal undergoes identity verification to prevent fraud. Approved withdrawals to DANA, OVO, GoPay or QRIS typically clear within 24 hours of final approval.

Cookie & Tracking

We use cookies to recognize your login and track lobby activity for fraud prevention. Disable non-essential cookies in your browser settings without losing account access.

Payment Disputes

Contested transactions are investigated within five business days. Provide evidence (screenshots, payment confirmations) through chat or email for fastest resolution.

Policy Changes

We notify you of material term changes 30 days in advance via email. Continuing to use your account after the deadline means you've accepted the new terms.

Terms & Conditions FAQ

Your username is permanent once set. Payment methods can be added or removed in Settings > Wallet at any time. To switch the primary withdrawal method, update it in your account dashboard; the next withdrawal uses the new method.

Deposits are non-refundable once processed. If you close your account, any remaining balance stays active for 12 months; after that, unclaimed funds are forfeited per our terms. Request closure through Settings > Account Closure.

Single-game bets have caps depending on table or slot type, shown before you place each bet. Wagering requirements apply only to specific promotions; you can play your deposited balance freely without a multiplier attached.

We retain all transaction records for 24 months after account closure. You can request a full export of your data via email to [email protected] before or after closing.

Contact our support team immediately via live chat or email with proof of the unauthorized transaction. We'll freeze your account and investigate within five business days. Your payment provider may also reverse the charge directly.

No. You are solely responsible for keeping your login secure. If you suspect unauthorized access, change your password immediately and contact support. Withdraw any balance and request account closure if needed.

Our core terms apply everywhere we operate. However, specific rules around account age, withdrawal processing, and dispute resolution depend on local law where you reside. We adapt our process to meet local requirements for players in Jakarta, Surabaya and other supported areas.

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